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Downtime

Services are down

Sep 12 at 10:07am PDT
Affected services
Background Jobs Latency
Email Request Fulfillment Latency
Mobile Number Fulfillment Latency

Resolved
Sep 12 at 12:19pm PDT

We should be fully operational again.

Updated
Sep 12 at 11:41am PDT

Restoration has been completed, and site starts to operate normally.

We do have a backlog of background jobs that will be processes in the next 2-3 hours.

Updated
Sep 12 at 11:13am PDT

The recovery is still ongoing. We'll post another update within 30 minutes.

Updated
Sep 12 at 10:49am PDT

We are continuing investigation and recovery. The following functionalities are currently impacted:

  • Adding/Removing contact from sequence
  • Email Reply sync
  • Email Sending

We'll do another update within 30 minutes.

Created
Sep 12 at 10:07am PDT

The following functionalities are currently impacted:
- Adding/Removing contact from sequence
- Email Reply sync
- Email Sending

The team is mobilized and working on a solution.