Services are down
Resolved
Sep 12, 2024 at 7:19pm UTC
We should be fully operational again.
Affected services
Background Jobs Latency
Email Request Fulfillment Latency
Mobile Number Fulfillment Latency
Updated
Sep 12, 2024 at 6:41pm UTC
Restoration has been completed, and site starts to operate normally.
We do have a backlog of background jobs that will be processes in the next 2-3 hours.
Affected services
Background Jobs Latency
Email Request Fulfillment Latency
Mobile Number Fulfillment Latency
Updated
Sep 12, 2024 at 6:13pm UTC
The recovery is still ongoing. We'll post another update within 30 minutes.
Affected services
Background Jobs Latency
Email Request Fulfillment Latency
Mobile Number Fulfillment Latency
Updated
Sep 12, 2024 at 5:49pm UTC
We are continuing investigation and recovery. The following functionalities are currently impacted:
- Adding/Removing contact from sequence
- Email Reply sync
- Email Sending
We'll do another update within 30 minutes.
Affected services
Background Jobs Latency
Email Request Fulfillment Latency
Mobile Number Fulfillment Latency
Created
Sep 12, 2024 at 5:07pm UTC
The following functionalities are currently impacted:
- Adding/Removing contact from sequence
- Email Reply sync
- Email Sending
The team is mobilized and working on a solution.
Affected services
Background Jobs Latency
Email Request Fulfillment Latency
Mobile Number Fulfillment Latency