Previous incidents

February 2025
Feb 13, 2025
1 incident

Delayed processing of requests

Degraded

Resolved Feb 13 at 09:38am PST

The issue has been mitigated and all services are back to normal.

1 previous update

Feb 07, 2025
1 incident

Degradation in processing Conversations Insights

Resolved Feb 07 at 10:53am PST

We saw degradation in processing Conversations Insights for all of our customers to an infrastructure update.

Start Time: 2025-02-07, 17:32:00 UTC
End time: 2025-02-07, 18:27:59

The incident has been mitigated.

January 2025
No incidents reported
December 2024
Dec 12, 2024
1 incident

Apollo Platform slowness

Resolved Dec 12 at 08:47am PST

We've deployed a fix and resolved the issue. We will continue to monitor the application.