Status: Resolved

We identified and mitigated a database infrastructure issue that impacted some email-related Apollo features. Service has been restored, and latency has returned to normal levels.

Customers may have experienced delays or degraded performance in affected email-related workflows during the incident window. We will continue to monitor the system closely.

Status: Monitoring

We identified an issue in the database infrastructure supporting some email-related Apollo features, which caused degraded performance and delays for affected workflows. A mitigation has been applied and the impacted cluster is back up.

Customers may have experienced slower processing or intermittent issues in email-related features during this period. We are monitoring recovery closely to ensure performance returns fully to normal.

We are currently investigating elevated latency in our email-related infrastructure. As a result, some Apollo features that rely on email processing may be delayed or degraded for customers.

We are observing degradation related to email functionality. Customers will be impacted due to high latency on functionality related to Email