Previous incidents

May 2024
No incidents reported
April 2024
Apr 24, 2024
1 incident

Site was slow intermittently

Resolved Apr 24 at 07:15am PDT

Due to an issue with our cloud service provider, our database was slow intermittently between 7:15 am PST and 8:15 am PST on April 24, 2024. During this period, customers may have seen an infinite loading wheel on many app pages or automatically logged out. Multiple workflows including prospecting, emailing were impacted. We are continuing to investigate the issue.

Apr 16, 2024
1 incident

Site was slow intermittently

Downtime

Resolved Apr 16 at 08:45am PDT

The incident is remediated

1 previous update

Apr 10, 2024
1 incident

Major workflows blocked for 5 minutes

Resolved Apr 10 at 08:11pm PDT

On April 11 3:11AM to 3:16AM UTC, customers were not able to select people, companies in the search UI. Workflows such as prospecting, adding to sequences were blocked for 50% of traffic due to a internal application bug. The team reverted bug and resolved the issue upon detection on April 11 3:16AM UTC.

March 2024
No incidents reported