Maintenance
Scheduled maintenance
Resolved Jan 20 at 01:00am PST
An internal database maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled Maintenance
Resolved Jan 12 at 11:10pm PST
An internal database maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Feb 07 at 10:00pm PST
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Feb 03 at 09:30pm PST
An internal database maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Mar 31 at 01:30am PDT
We will be upgrading servers. This can cause increased error rates for some requests.
Scheduled maintenance
Resolved Mar 23 at 10:45pm PDT
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Mar 18 at 03:25am PDT
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Internal Application and Elasticsearch Updates
Resolved Mar 14 at 08:30pm PDT
We are performing an internal application update which is expected to improve performance. Some brief performance or availability issue is possible as a first-time deployment.
Conversation Intelligence Background Processing Delay
Resolved Mar 14 at 01:30am PDT
Conversations sent for processing will see a delay of processing between those three hours. Other features like video clipping and sharing will work as usual. Conversations recording or video play on the platform will remain un-impacted.
Internal Application and Elasticsearch Updates
Resolved Mar 12 at 09:15pm PDT
We are performing an internal application update which is expected to improve performance. Some brief performance or availability issue is possible as a first-time deployment.
Scheduled maintenance
Resolved Mar 08 at 10:35pm PST
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.