Maintenance
Scheduled maintenance
Resolved Feb 4, 2024 at 5:30am UTC
An internal database maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Feb 8, 2024 at 6:00am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Mar 9, 2024 at 6:35am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Internal Application and Elasticsearch Updates
Resolved Mar 13, 2024 at 4:15am UTC
We are performing an internal application update which is expected to improve performance. Some brief performance or availability issue is possible as a first-time deployment.
Internal Application and Elasticsearch Updates
Resolved Mar 15, 2024 at 3:30am UTC
We are performing an internal application update which is expected to improve performance. Some brief performance or availability issue is possible as a first-time deployment.
Conversation Intelligence Background Processing Delay
Resolved Mar 14, 2024 at 8:30am UTC
Conversations sent for processing will see a delay of processing between those three hours. Other features like video clipping and sharing will work as usual. Conversations recording or video play on the platform will remain un-impacted.
Scheduled maintenance
Resolved Mar 18, 2024 at 10:25am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Mar 24, 2024 at 5:45am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Mar 31, 2024 at 8:30am UTC
We will be upgrading servers. This can cause increased error rates for some requests.
Scheduled Maintenance
Resolved Apr 3, 2024 at 5:30am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled Maintenance
Resolved Apr 12, 2024 at 7:22am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Monitoring System Maintenance
Resolved Apr 21, 2024 at 7:30am UTC
We are upgrading our application monitoring system. Some unexpected availability issues may occur briefly.
Scheduled Maintenance
Resolved Apr 29, 2024 at 8:00am UTC
We are doing maintenance on our database systems.