Maintenance
Scheduled maintenance
Resolved May 26, 2024 at 12:00pm UTC
We will be upgrading servers. This can cause increased error rates for some requests.
Scheduled Maintenance
Resolved May 25, 2024 at 3:00pm UTC
We are performing an internal storage update which is expected to improve performance. Some clients may briefly experience increased request errors.
Scheduled Maintenance
Resolved Apr 29, 2024 at 11:00am UTC
We are doing maintenance on our database systems.
Monitoring System Maintenance
Resolved Apr 21, 2024 at 9:30am UTC
We are upgrading our application monitoring system. Some unexpected availability issues may occur briefly.
Scheduled Maintenance
Resolved Apr 12, 2024 at 8:10am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled Maintenance
Resolved Apr 3, 2024 at 10:30am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Mar 31, 2024 at 2:30pm UTC
We will be upgrading servers. This can cause increased error rates for some requests.
Scheduled maintenance
Resolved Mar 24, 2024 at 7:46am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Scheduled maintenance
Resolved Mar 18, 2024 at 10:35am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.
Internal Application and Elasticsearch Updates
Resolved Mar 15, 2024 at 5:30am UTC
We are performing an internal application update which is expected to improve performance. Some brief performance or availability issue is possible as a first-time deployment.
Conversation Intelligence Background Processing Delay
Resolved Mar 14, 2024 at 11:30am UTC
Conversations sent for processing will see a delay of processing between those three hours. Other features like video clipping and sharing will work as usual. Conversations recording or video play on the platform will remain un-impacted.
Internal Application and Elasticsearch Updates
Resolved Mar 13, 2024 at 5:30am UTC
We are performing an internal application update which is expected to improve performance. Some brief performance or availability issue is possible as a first-time deployment.
Scheduled maintenance
Resolved Mar 9, 2024 at 7:35am UTC
An internal maintenance will be performed. Minimal background job delays may occur for a few minutes.