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Maintenance

Data platform systems maintenance

Apr 17, 2026 at 9:30am UTC  –  Apr 17, 2026 at 11:30am UTC
Affected services
Background Jobs Latency

Resolved
Apr 17, 2026 at 11:30am UTC

Maintenance ended

Created
Apr 17, 2026 at 9:30am UTC

Apollo will be performing routine maintenance of data platform system on April 17 starting at 09:30 (UTC) - 11.30 (UTC). The impact is majorly for the internal teams with the product impact on Conversation processing delay.

Customer service Teams might see a delay in AI tagging of support conversations.
Analytics org would see a delay in the Real time db changes for CDC.
Conversations Intelligence product would see a delay in the summary processing. Recording and scheduling will continue as normal.