Maintenance
Conversation Insights Maintenance
Resolved Jan 13, 2026 at 9:30pm UTC
During this maintenance window, processing of Conversation Insights will be delayed and will resume after the maintenance window is completed.
Database maintenance
Resolved Jan 13, 2026 at 12:45pm UTC
We are doing a maintenance operation on our internal database infrastructure. Some of our services may experience temporary performance degradation.
Infrastructure upgrade
Resolved Dec 13, 2025 at 6:00pm UTC
Routine infrastructure maintenance
Scheduled maintenance
Resolved Dec 8, 2025 at 12:00pm UTC
We are doing a maintenance operation on our internal database infrastructure. Some of our services may experience temporary performance degradation.
Redis Instance Upgrade
Resolved Dec 6, 2025 at 3:00pm UTC
Cache instances are being upgraded, there might be increased latency with processing requests during this time.
Server maintenance
Resolved Nov 29, 2025 at 9:30am UTC
We will be making performance related updates to our servers
Server Infrastructure Upgrade
Resolved Nov 15, 2025 at 5:23am UTC
We are moving our services to upgraded servers for better performance. During this time, some services may experience some temporary performance degradation.