Maintenance
Server Infrastructure Upgrade
Resolved Nov 14, 2025 at 2:00pm UTC
We are moving our services to upgraded servers for better performance. During this time, some services may experience some temporary performance degradation.
Server maintenance
Resolved Nov 29, 2025 at 6:30am UTC
We will be making performance related updates to our servers
Redis Instance Upgrade
Resolved Dec 6, 2025 at 1:15pm UTC
Cache instances are being upgraded, there might be increased latency with processing requests during this time.
Scheduled maintenance
Resolved Dec 8, 2025 at 8:00am UTC
We are doing a maintenance operation on our internal database infrastructure. Some of our services may experience temporary performance degradation.
Infrastructure upgrade
Resolved Dec 13, 2025 at 2:00pm UTC
Routine infrastructure maintenance
Conversation Insights Maintenance
Resolved Jan 13, 2026 at 8:30pm UTC
During this maintenance window, processing of Conversation Insights will be delayed and will resume after the maintenance window is completed.
Database maintenance
Resolved Jan 13, 2026 at 8:00am UTC
We are doing a maintenance operation on our internal database infrastructure. Some of our services may experience temporary performance degradation.